Sorenson Van Leuven Presents:
All About Credit Union Collections
What is Inside the Book?
- What are the goals of a successful collections department?
- What are the common communication challenges and how are those challenges conquered?
- What are the common mistakes made by other collections departments?
- What are the keys to an effective recovery program?
Founded to Work Alongside Financial Institutions
Our Story
I decided to write a book on Credit Union collections departments because I believe they are key to achieving success. Given the lack of resources, I wanted to put together an overview of the common problems and weaknesses. This book lays out several essential points to consider as you look to improve the effectiveness of your collection strategy. For a limited time, you can claim your free copy of Collections Is Not a Dirty Word.
About the Author
James (Jim) E. Sorenson is one of the Founders and Managing Partners of Sorenson Van Leuven, PLLC, a law firm dedicated to serving Credit Unions and the Credit Union industry. Jim has been representing Credit Unions for more than 24 years.
He has earned a reputation as having the skill and proven track record to help Credit Unions improve their collection processes and strategy. Jim has devoted time learning the internal processes and procedures that must be improved to get the desired results.
He has developed an audit to perform on collections departments that will not only pinpoint potential compliance and regulatory issues, but will highlight weaknesses in policy, procedure, forms, strategies, and organization. After the audit, Jim and his team can work to correct any deficiencies and improve the overall results of the department.
More information on his legal background can be found here . . .
